The fine print, in plain English
Fair rules for shopping Hook & Roll — written so real anglers can actually read them.
Terms of service · Hook & Roll
By using our site and placing an order, you agree to the terms below. If something’s unclear, email hookandrollofficial@gmail.com.
Terms of Service
Last updated: October 11, 2026
These Terms of Service (“Terms”) govern your use of hookandroll.com (the “Site”) and purchases from Hook and Roll (“we”, “us”). By accessing the Site or placing an order, you agree to these Terms.
1. Eligibility
You confirm that you are of legal age in your jurisdiction to form a binding contract, or that you have parental/guardian consent.
2. Products and pricing
We sell fishing lure retrievers and related accessories. Product descriptions and images aim to be accurate; minor variations may occur. Prices are shown in USD unless stated otherwise and may change without notice. We reserve the right to refuse or cancel orders (for example, suspected fraud, pricing errors, or stock issues) and will notify you if we do.
3. Orders and payment
An order is an offer to buy. Acceptance occurs when we confirm the order and/or charge your payment method. You agree to provide accurate billing and shipping information. Payments are processed by Shopify and its payment partners.
4. Shipping
Shipping is calculated by delivery address and paid at checkout. See our Shipping Policy for processing times, customs, and related details.
5. Returns and refunds
Returns and refunds are governed by our Return and Refund Policy, including the 30-day money-back guarantee described there.
6. Intellectual property
All Site content, branding, product designs, and related materials are owned by Hook and Roll or our licensors. You may not copy, modify, or commercially exploit them without our prior written consent.
7. Acceptable use
You agree not to misuse the Site, attempt unauthorized access, interfere with security, or use the Site for unlawful purposes.
8. Disclaimer
Except where prohibited by law, the Site and products are provided “as is.” We do not warrant uninterrupted or error-free service. Nothing in these Terms limits rights that cannot be excluded under applicable consumer law.
9. Limitation of liability
To the fullest extent permitted by law, Hook and Roll is not liable for indirect, incidental, special, or consequential damages, or lost profits, arising from your use of the Site or products. Our total liability for any claim related to an order is limited to the amount you paid for that order.
10. Privacy
Personal information is handled according to our Privacy Policy.
11. Governing law
These Terms are governed by the laws of Hong Kong SAR, without regard to conflict-of-law rules. Courts of Hong Kong SAR have exclusive jurisdiction, except where mandatory consumer protections in your country require otherwise.
12. Changes
We may update these Terms by posting a revised version on the Site. Continued use after changes constitutes acceptance.
13. Contact
Hook and Roll
hookandrollofficial@gmail.com
Des Voeux Road Central, Central, Hong Kong Island, Hong Kong SAR
Still reading the fine print?
We’re happy to clarify
Orders, warranties, or how these terms apply to your purchase — reach out and we’ll explain it like fishermen, not lawyers.